Apparatus and method are provided for intelligently routing electronic messages to computers and pagers. Program code executable by a programmable controller is operative to monitor user activity at a computer workstation, for example. If the user appears to be at the workstation based on the detected activity of a computer workstation input device, the electronic message is forwarded to the computer workstation. If, however, no user activity is detected, the electronic message is forwarded to the user's pager.