A knowledge management system (10) includes clients (12) in communication
with a server (14). The server (14) includes a knowledge matrix (18) that
includes a knowledge worker grid (100), a process grid (110), a process
cycle grid (130), a data grid (150), and a data cycle grid (170). The
knowledge matrix (18) identifies process items (118, 120) and data items
(156, 158) associated with a knowledge worker operating the client (12).
The server (14) accesses status information (134, 138, 174, 178, 180)
stored in the knowledge matrix (18) relating to the identified process
items (118, 120) and data items (156, 158).