In accordance with another aspect of the invention defined by the claims, a
monitoring system for a communication network having a plurality of
network elements is provided. The monitoring system comprises a
communication subsystem for receiving a first message from a first network
element, a database for storing a plurality of data records relating to
facilities provided by the communication network or equipment provisioned
in the communication network, a message matching module, and a translation
module. The message matching module is operative to cause the monitoring
system to associate the received first message to one of the data records.
The message matching module is also operative to cause the monitoring
system to extract identification information from the first message and to
use the identification information to select said one of the data records
wherein the selected data record corresponds to the facility or the
equipment in the communication network that relates to the received first
message. The translation module is applied in connection with the message
matching module to allow the monitoring system to use the identification
information to select said one of the data records. The translation module
is operative to allow the monitoring system to convert the identification
information into search terms for selecting one of the data records from
the database.
