The present invention relates to a telephony-based speech recognition system
for sorting packages and letters. The invention includes a wireless telephony set
in communication with a computer through a telephony system or network. Sortation
information spoken by a user is sent by the wireless telephony set to a speech
device or modem. A signal containing the spoken sortation information is sent by
the speech device or modem through the telephony system or network to a computer.
A stored set of instructions such as a speech recognition program interprets the
signal to obtain the spoken sortation information. The computer generates a return
signal, such as a data signal, an encoded voice signal, or both, in response to
the spoken sortation information. A second modem encodes the return signal and
sends the return signal through the telephony system or network to the speech device
or modem. The speech device or modem decodes the return signal into a data signal
for output to a local computer and a voice signal for output to the user.