In a method for providing customized services to a person having a disability,
a first message is transmitted by a wireless client device and is received by a
server device. The client device is operable by the person with the disability.
The first message is transmitted by using a close-range, standard-protocol radio
signal. The server device sends a first response message to the client device by
using the protocol. The first response identifies a contact phone number. The person
with disability dials the contact phone number, thereby generating a second message
that uniquely identifies the person. The server device receives the second message
on the wireless carrier network. The server device performs a search on a database
for a record matching the person. On finding a match, a second response is sent
to the client device describing a list of customized services configured for the
person with disabilities.
