A system and method for automated message response within a system for knowledge
management is disclosed. The method discloses the steps of: identifying a set of
information resources; profiling the information resources; monitoring a transmitted
message; scoring the monitored message with respect to the information resource
profiles; querying an information resource with content from the monitored message,
if that information resource's score exceeds a predetermined threshold; receiving
a set of query responses from the information resources; generating a response
to the monitored message from the query responses; and responding to the monitored
message with the message response. The system of the present invention, discloses
means for implementing the method.
