An information technology (IT) management practice knowledge portal provisions
first information pages associated with IT management practices for retrieval.
One or more IT management practice knowledge associates provision second information
pages associated with IT management practices, and associate the second information
pages with the first information pages to facilitate retrieval of the second information
pages. Further, management features of an IT management application are associated
with the first information pages to enable users of the management features to
determine corrective actions to identified problems using IT management practice
information provided by selected ones of the first as well as the second information pages.