The present invention provides a system for performing procedures to request
repair, without troubling the driver, when a car breaks down, as well as various
onboard peripheral apparatuses and cellular phone used for this system.
This system comprises an onboard peripheral apparatus having a failure detector,
an onboard main controller for managing car information, a cellular phone which
can make wireless connection to the onboard main controller, and a response center
for receiving requests for car repairs and maintenance and making arrangements
therefor. When a failure is detected, repair request is transmitted to the response
center through wireless communication together with the user ID of the driver.
Based on this request, the response center acquires remedy information from a car
manufacturer and makes arrangements for repair and provides this remedy information
to a repair shop.