According to one aspect of the invention, a method is provided in which
a connection is established, via a first wireless network, between a first wireless
device located at a first location and a diagnostic control unit located at a second
location. The first wireless device is coupled to an equipment at the first location
the operations of which to be remotely tested by the diagnostic control unit. One
or more diagnostic requests are transmitted, via the first wireless network, from
the diagnostic control unit to the equipment through the first wireless device
to perform one or more diagnostic operations on the equipment. The requested diagnostic
operations are performed on the equipment to generate diagnostic results.