An outage reporting method and system are disclosed for a telecommunications
system.
The outage reporting system includes a processor to record a data element value.
The data element value indicates a type of outage that occurred in the telecommunications
system, such as an administrative or network outage. The data element value can
be sent to a network management system for use by the telecommunications provider,
for example, to determine whether or not the telecommunications user should receive
a refund.
