A system and method for providing an operator with automated calling functions
allows the operator to be on the line when a customer call is placed so that a
sales call can begin immediately if a customer answers the call. The system and
method could be configured so that the operator can place calls automatically be
selecting customers from customer call lists. The system and method may also allow
the operator to cause a pre-recorded audio message to be played to a first customer,
or the first customer's answering machine, while the operator proceeds to a second
customer call placed over a second telephone line.