A platform provides access to multiple telecommunications services via a single
telephone number. These services may include call routing options. In a first call
routing option, calls are routed to each phone number in a sequence of phone numbers
until a live answer of the call is realized. In a second routing option, the routing
of the call is based upon a schedule. Thus, a current time, current day of the
week or current date may determine what phone number is called when an incoming
call is routed. Routing may also be associated with personal identification numbers
(PINs). In such an instance, a caller enters a PIN to identify the caller and the
PIN is used to determine what routing profile to apply.