Computerized method and system for training service personnel to service
selected equipment. The method allows to provide a database for storing respective
training modules for training service personnel to service respective assemblies
of selected equipment. The method further identifies the present qualifications
of a service personnel available at the service site for servicing the assembly.
The method also correlates the present qualifications of the service personnel
to predefined qualifications needed to service that assembly to determine whether
or not the present qualifications of the service personnel meet the predetermined
requirements. In the even the predefined qualifications for servicing the assembly
are unmet by the present qualifications of the service provider, the method identifies
one or more needed training modules that upon completion by the service personnel
would enable the service personnel to meet the predefined qualifications relative
to that assembly. An input/output device for communicating with the database is
provided. The method allows to communicate the needed training modules from the
database to the input/output device for access by the service personnel set to
perform the service.