A method and apparatus are provided for processing a call with a client detected by a call center to an agent of the call center. The method includes the step of providing a call object for the call, collecting attributes of the call within the call object, associating an agent object with the call object and displaying client data to an agent of the call center based upon a view process of the associated agent object.

 
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< System and method for real-time provisioning of central office services

< Telephone appointment processing system

> Apparatus and method for recording incoming call information

> Echo analysis for identification of hybrid induced echo in a communication link
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