A method and system for distributing voice prompts and messaging closer to the
calling or called party via the Voice Access Port (VAP) of a wireless centrex system
comprises the steps of transmitting a message request to the VAP from a network
server platform, retrieving a selected message and forwarding the message, for
example, to the calling party, for example, when the called party is not available
or during conference call set-up, call hold or call screening. In accordance with
a further embodiment, the voice prompt or message may be personalized with the
calling/called party's name, address or other personalized information as appropriate.