A method and system for distributing voice prompts and messaging closer to the calling or called party via the Voice Access Port (VAP) of a wireless centrex system comprises the steps of transmitting a message request to the VAP from a network server platform, retrieving a selected message and forwarding the message, for example, to the calling party, for example, when the called party is not available or during conference call set-up, call hold or call screening. In accordance with a further embodiment, the voice prompt or message may be personalized with the calling/called party's name, address or other personalized information as appropriate.

 
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