A method and system for remote operator interface with a self-service transaction
terminal, such as an ATM makes use of a set of web based applications for operator
functions to enable the remote operator to access the operator functions over a
standard browser from a remote operator interface client PC. Each ATM with which
the remote operator interface is used has a set of web based applications that
supports the operator functions. The operator accesses the ATM from the client
PC by bringing up the browser and entering a URL to point to a specific ATM. The
remote operator interface supports a plurality of supervisory type functions and
enables the user to administer a plurality of ATMs for which it is configured to
allow the particular functions to be performed. Communication via the remote operator
interface is secure over a private network or virtual private network (VPN) over
the Internet. The remote operator must be authenticated to gain access, and the
operator's entitlements may limit access.