A vehicle appraisal assisting robot (1) of the invention comprises: an
information acquisition means (12) for acquiring basic information
required for appraisal of a vehicle (7) from a client; an image taking
unit (13) for taking an image of a portion of the vehicle required to
evaluate a state of the vehicle; an action generator (17) for generating
an action required for the image taking unit to take an appropriate image
of the portion of the vehicle; a communication unit (15) for sending the
information acquired by the information acquisition means and the image
information obtained by the image taking unit to an apparatus (2) on an
appraiser side, the apparatus on the appraiser side generating appraisal
results information based on the information sent from the communication
unit, wherein the communication unit also receives the appraisal results
information from the apparatus on the appraiser side; and an information
output means (15, 16) for outputting the appraisal results information
received by the communication unit to whereby present the appraisal
results information to the client.