A method, apparatus, and computer instructions for providing user support. In response to a user input requesting real-time user support for an application, a request is generated for the real-time user support, wherein the request includes context information regarding the application. The request is sent to initiate a communications link for real-time user support.

 
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< Secure access to a unified logon-enabled data store

< Mapping between remote procedure call system primitives and event driven execution environment system primitives

> Sequencing of tasks within customer service processing systems

> System and method for maintaining a predetermined price/performance level of technology on a computer system during a subscription
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