A system and method for providing a password to a user using voice recognition technology. The user's voice signature is captured and stored in order to identify the user. When the user forgets or otherwise loses a password needed to log into a computer system, he telephones a password reset system. An identifier corresponding to the user is provided by the user by using the telephone keypad or voice commands. One or more random words are requested by the password reset system. The user responds by repeating the words into the telephone receiver. The received words are matched against the user's stored voice signature to authenticate the user. If the user is authenticated, one or more desired passwords are provided to the user using a number of delivery mechanisms. If the user is not authenticated, the intrusion is logged to further maintain system security.