A method, system, and program for delivering consumer service information
to a user via a user's television service carrier are provided. A user
places a call to a consumer service center and selects to receive
information displayed at the user's television. An identification for a
user's television service carrier and the user's account number are
retrieved by the consumer service center. The consumer service center
contracts with the user's television service carrier for bandwidth for
information delivery. Then, the consumer service center delivers the
information via the user's television service carrier in association with
the user's account number, such that the user receives the information at
a television interface receiving the information over the contracted
bandwidth from the user's television service carrier.