A system of ordering and delivering merchandise by accepting order of merchandise from any customer through a home page or a virtual store concerning sales of merchandise and constructed on a network by a sales merchant and through the network and delivering the ordered merchandise to a delivery destination designated by the customer on the basis of map information. A map having a dealer of a neighborhood of the delivery destination is retrieved on the basis of the address information of the customer in response to customer's selection of the dealer as a delivery destination when order of the merchandise is accepted from the customer. The dealer is determined as a delivery destination of the merchandise by the customer while the retrieved map is displayed on the home page or the virtual store.