Communications received by a user over a communications link include
identification information and are processed by:
- extracting identification information associated with a first received communication;
- categorizing the first communication and recommending an action based
on the categorization;
- monitoring user response to the first communication;
- modifying the categorization in accordance with a monitored user response
to the first communication, such that when a second communication having identifying
information matching that of the first communication is received, the monitored
user response is recommended by the categorization.
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