A method and apparatus are provided for establishing a communication connection between a client of a website and an agent of the website. The method includes the steps of downloading a webpage from the website to the client, such webpage including an embedded agent access applet and a communication system port identifier of the agent, the communication port identifier of the agent being different than a communication port identifier of the web site, activating the agent access applet within the downloaded webpage and forming a communication connection between the client and the communication system port of the agent based upon operation of the activated applet.

 
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> Apparatus to aid rehabilitation of hearing deficiencies and hearing aid calibration method

> Method, telecommunication framework network and user equipment for provisioning of subscribed quality of service guarantees to subscribers of a network when they have to communicate by means of another network
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