The invention relates to a system which allows information to be transmitted
from one or a number of utility providers to one of a number of customers, and
vice versa. The information is received and accessible at the customer's premises
via a display screen and user selection means connected to the system. In another
feature the system allows the consumption of a utility in the premises to be collated
and profiles created and utility usage to be allocated to the usage of specific
apparatus in the premises.