An Internet-based server with speech support for enhanced interactivity is disclosed.
This server hosts a server-side speech recognition engine and additional linguistic
and database functions that cooperate to provide enhanced interactivity for clients
so that their browsing experience is more satisfying, efficient and productive.
This human-like interactivity which allows the user to ask queries about topics
that range from customer delivery, product descriptions, payment details, is facilitated
by the allowing the user to articulate the his or her questions directly in his
or her natural language. The answer typically provided in real-time, can also be
interfaced and integrated with existing telephone, e-mail and other mixed media
services to provide a single point of interactivity for the user when browsing
at a web-site.