A system for electronically administering a certification program includes a server capable of being remotely accessed by workstations, a memory unit, and a programmable processor. The processor has training, maintenance and administration modules that use training, maintenance, and administrative content stored in the memory unit to perform various certification program-related functions. With the system, administrators are enabled to easily perform tasks like scheduling, updating and reviewing completion of training and maintenance, viewing test results and feedback, and responding to questions. Other users, like employees receiving training and performing maintenance, can use the system to have a training course administered or use the system to have interactive maintenance procedures provided. Problems during testing or maintenance can be alleviated by linking to appropriate training course subject matter.