The present invention is a system that uses a migration server to access
voicemail of a source system through a front-end switch via a telephony
interface, obtain voice messages stored on the source system and store
them on a destination system via a data interface. A host processor
initiates a migration based on a mailbox migration status stored in a
host database and controls the switch to provide a path from the
migration server to the source system. The host processor also controls
call flow and initiates pass code (PIN) digit capture of a subscriber's
pass code by the switch for mailboxes to be migrated. Call flow control
includes determining to which system to route an arriving call based on
migration status and determining whether to output a message-waiting
indicator for newly stored messages. A migration server controls call
tree navigation aspects of call flow during migration. Automated speech
recognition is used to help capture the voice message as opposed to the
voice message envelope and to capture message attribute information as
well as the subscriber's greeting and voice announcement, and to assist
in voicemail menu navigation.