A remote ordering system including a universal in-store point-of-sale
(POS) system deployed to allow a remote-ordering user to customize, pay
and transmit a food order to a vending merchant and to provide means for
transmitting to the user a confirmation of receipt of the food order in
real time together with a merchant commitment to a precise pickup time,
thereby facilitating food order fulfillment immediately upon user arrival
at the committed pickup time. One aspect of the invention allows a
"curb-side" remotely-ordering user to notify the vending restaurant of
arrival for fulfillment through a telephone call to an interactive voice
response element, which then transmits an arrival notification message to
the restaurant.