In a mobile station capable of accessing a wireless network, an apparatus for reporting call drop (or service loss) location information associated with the mobile station to a server accessible via a communication network coupled to the wireless network. The apparatus comprises: 1) a memory capable of storing mobile station current position information; and 2) a controller, coupled to the memory, capable of determining a geographic location of the mobile station at the time an ongoing call is dropped by the mobile station (or a service loss occurs) and storing the geographic location in the memory, wherein the controller is further capable of establishing a connection with the server at a later point in time and transmitting the geographic location over the wireless network to the server.