A call handling system for a call comprising a routing system configured
to receive a key from a first call system and responsively transfer a
query to a call processing system wherein the query indicates the key and
wherein the call processing system is configured to receive the key and
process the key by placing the key into a dialed number information
service (DNIS) override field of a query response and is configured to
transfer the query response to the routing system, and wherein the
routing system is further configured to receive the query response and
responsively send the key as DNIS to a second call system. The technology
improves call handling capabilities of a call handling system thereby
saving time and allowing for improved call handling efficiencies.