A video-on-demand (VOD) system and method which efficiently enables a user to resume viewing of a video program from an interrupted position is disclosed. The present invention allows the user to resume viewing of a video program even if the user requests a resumption of the interrupted video program several times or through different video servers. Particularly, the video viewing characteristic information of a user terminal is not managed by a video server of the VOD system, but is managed by the user terminal. Accordingly, when a user interrupts viewing of a video program, the video server transmits to the user terminal user profile information which includes the characteristic information related to the viewing of the video program. Thereafter, if the user requests resumption of the interrupted video program using the user profile information, the video server re-transmits the video program from the interrupted position of the video program.