A method and system for automating the analysis of word frequencies
includes a frequency system automatically analyzing a plurality of
statements, a count engine, and a cluster engine. The count engine allows
for the counting of unique words in the statements and the determination
of a frequency of occurrence for each unique word. The frequency system
further includes a phrase file allowing for the count engine to specify
groups of words as single unique words and a synonym file allowing for
the count engine to group one or more words together in synonym groups to
be specified as single unique words. The cluster engine locates a
plurality of clusters in the statements and determines a cluster
frequency of occurrence for each of the clusters. The automated analysis
of the statements allows for cost savings, more efficient use of time,
and more reliable and consistent word frequency results.