A system and method for the wireless diagnosis, elimination of a defect, for a servicing or for preparing a servicing of a motor vehicle are provided. A checking device checks whether the vehicle has a technical defect, whether a vehicle servicing should be carried out or whether the driver is requesting assistance, for example, breakdown assistance by pressing a button. A status determining device determines which electrical or electronic components, hardware, assigned software versions are present in the vehicle, defects have occurred during the operation of the vehicle and were stored in the vehicle in the form of defect data, or which vehicle servicing should be carried out and which corresponding servicing data were stored in the vehicle.