User interface and policy loading aspects of a policy-based, outsourced, network management system. In one aspect, a user selects policies using a graphical user interface (GUI) with a two paned window having a tree view of the policies in one pane. In another aspect, the policies are (1) created in the GUI format (e.g., XML), (2) sent over a network (e.g., the internet) to a service center in the same format, and (3) are loaded, manipulated and stored in the same format. In another aspect, the initial loading of the policies is done using a bulk loader in a logic layer. In another aspect, the logic layer also includes a configuration checker which handles changes or additions to policies in a finished network management system. Any aspects of the new or changed policy that are inconsistent with the finished system are parsed and stripped out. In another aspect, where the details of a new policy or change aren't specified, a base configuration creator creates a policy with minimal attributes. In another aspect, the logic layer also contains a device control console, which allows bypassing the policy creating and configuring to allow a user to directly access a device for configuration.