A content delivery system for delivering digital multimedia content to a premise appliance of a user comprises an intelligent voice response (IVR) unit which is responsive via a public switched telephone network to a premise telephone of the user. The IVR unit presents a predetermined menu for selecting a transaction to receive the digital multimedia content. The IVR unit also obtains an identification of the user (such as the user's telephone number via automatic number identification or caller ID). A content server is coupled to the IVR unit for transferring the digital multimedia content to the premise appliance. A telephone billing system is coupled to the IVR unit or the content server. The telephone billing system creates a call record corresponding to the selected transaction and to a telephone billing account corresponding to the user identification. The call record contains usage information for the transaction which can later be used by the billing system to determine a charge for the transaction. The content server signals the billing system in the event of an incomplete transmission for adjusting the call record.