An automated system and method for conducting a usability test. The system conducts the usability test and records events that occur on the computer screen in sync with both the video and audio of the user and creates a complete chronicle of events that occur behind the scenes in the applications and the operating system. The system, depending upon the settings specified in the configuration, also captures other input streams and then saves the complete recording of the usability test, along with all the desired events and captures, in a file format. The system allows a remote viewer to observe, in real time, the recording of the usability test and to set markers at critical moments during the recording which are to be recorded. The system also allows the manager or administrator to configure the preferences, import and analyze the usability test and recording files, and prepare presentation videos of the usability test based upon the analyzed criteria.