A system and method for mining data from stored telephone conversations is
provided. Users request advanced data processing on the recorded data,
either on the live data stream or the data in storage. Processes search
the recorded data for keywords and phrases that the user provides the
PTR. User can also request more sophisticated analysis of the recorded
data for deeper contextual meaning of the conversations. Context
information may include identifying the users, the locations and times
referred to by the users during the conference, etc. Additional searches
related to the obtained information are performed and the extracted
information is compared to similar information obtained from previous
meetings. Voice inflections and any emotional stress present in the
voices of the users can also be detected and added to the collected
information. Search terms can also be highlighted in the results.