A handheld maintenance module may be provided with a display unit capable
of generating video images, a wireless transceiver device capable of
wireless dats transmission and reception and adapted to be wirelessly
coupled to a maintenance controller, and a module controller coupled to
the display unit and the wireless data transceiver device. the module
controller may be programmed to allow a person to receive a gaming unit
maintenance work order that represents a request for a repair of a gaming
unit, to cause a video image representing the gaming unit maintenance
work order to be displayed on the display unit, to cause a video image of
one or more instructions to repair the gaming unit to be displayed, to
allow the gaming unit maintenance work order to be closed upon completion
of the repair of the gaming unit, and to forward repair data to the
maintenance controller.