A system for providing medical information to a patient is provided. The
system includes a medical information server, including a software
engine, coupled to a memory location. The memory location stores a
plurality of voice mailboxes. A voice mailbox includes at least two
segments. A first segment for test results, or an upload-source note, and
a second segment for account owner information, or a chart note. An
upload-source, such as a testing facility or laboratory, is coupled to
the server and provides test results to the mailbox. An interactive voice
response (IVR) software interface is also coupled to the engine. The IVR
provides the medical information in the mailbox responsive to a user
input. The system may also include a patient database. Further, the
engine generates alerts to the account owner based upon particular
events. The system is also configured to prevent conflicting accesses by
users. The system is convenient to use due to reporting features and an
identifier function used to locate particular voice mailboxes.