Methods and systems are provided for performance management methodology
and exception report workflows in a performance management system. A
performance management methodology workflow may assist a user in
performing a plurality of performance management tasks in a performance
management system: detecting a performance problem in a computer system,
identifying a root cause of the performance problem in a particular
application tier or particular system component, improving the
performance of the computer system by implementing a solution to the root
cause, and verifying that the solution to the root cause has improved the
performance problem. An exception report workflow may include defining a
plurality of exceptions for a managed computer system comprising a
plurality of application tiers. One or more of the plurality of
exceptions is triggered in response to collected performance metrics. An
exception report which comprises performance metrics related to the one
or more triggered exceptions is automatically generated.