A generic interaction layer is an interface between a client device and APIs associated with accessible applications. The generic interaction layer allows the client to access each of the APIs in a generic and consistent way, without having to know the details of those APIs or the underlying data structure of the associated applications. The generic interaction layer prepares a data container in response to a request from a user interface of the client and divides the data container into portions corresponding to each of the applications.

 
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> Automatic root cause analysis and diagnostics engine

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