In a communication device, user activation of a speed-dial button causes a context-sensitive menu to be displayed. The menu lists available options, or communication modes, for contacting the party associated with the speed-dial button. The user can select an item from the menu in order to initiate communication with the selected party using the communication mode associated with the menu item. In various aspects, the invention provides additional functionality for redialing previously called contact numbers, assigning speed-dial buttons to other commands and functions, and displaying presence information for contacts.