Telemedicine is the practice of medicine at a distance by physicians dispersed over small to large geographic locations. The scheduling and tracking the activities of a plurality of physicians who deliver professional services by telemedicine, namely telephysicians, at discontinuous geographic locations is cumbersome and inefficient. This invention describes a command and control system for managing the schedules of decentralized physicians, tracking their activities, and managing other human resources in a decentralized healthcare system. The command and control system uses computer graphic elements (e.g. icons) as telephysician identifiers. Each icon is unique in appearance and represents an individual service provider. Icons can be electronically inserted into queue diagrams represented at the presentation layer of the command and control system. Icons are archived in an icon library and linked to physician personnel records. These icons are used for many tasks including adding healthcare service providers to case work lists and sorting healthcare providers according to qualifications such as expertise.