A system and method for delivering purchasing incentives and a variety of
other retail shopping aids through a computer network, such as by E-mail
over the Internet or the World Wide Web. Customers (10) of retail stores
can establish a bi-directional communication link with the system, log in
(16) to the system, and then elect to browse among available purchasing
incentive offers (18, 22), or elect to explore other shopping aids, such
as a shopping list generator (26), a recipe center (30), or simply elect
to claim a product rebate or to receive product information. If the
customer elects to have product information or rebate information
delivered, only minimal customer identification is required. For purchase
incentives redeemable at retail stores, the customer must provide
identification information and must also designate a retailer (12) at
which the purchasing incentive can be exercised. For receipt of focused
incentives based the customer's past shopping behavior, the customer must
also supply a unique customer id., such as a check cashing card number or
credit card number, used for in-store purchases. For delivery of a
product sample, the customer's name and address must be supplied. The
system merges this customer-supplied information (270) with other
purchase incentive data (272) and creates a printable graphical image of
the purchasing incentive (282) for transmission to the customer. In an
alternate embodiment of the invention, the purchase incentive is not
transmitted directly to the customer. Instead, the terms of the incentive
are transmitted electronically to the retail store (310) designated by
the customer, who receives either a token (316) to present at the store
or an advisory message. In yet another embodiment of the invention,
incentives may be targeted to specific consumers based on a consumer
purchase history (502), and transmitted to consumers' computers (510)
using electronic mail addresses stored in a consumer database (506).