An automated hybrid mail system/method (10) which sends a graphic image file (17a) from a sender's terminal (14) into a postal network (26) via a remote printing facility (24). The system/method (10) can print a hardcopy document (25) with a letterhead, the method includes: receiving an electronic document (17) from terminal (14), the electronic document (17) including at least the graphic image file (17a) and a document ID, the document ID associated with a letterhead, the graphic image file (17a) having been obtained from an application document. The graphic image file (17a) is transmitted to a printer server (24) to be printed with the letterhead as a hardcopy document (25) by a printer (24), the letterhead having been obtained using the document ID.