Assisting-work management apparatus and an assisting-work management program for performing the assisting work in a substrate work machine system efficiently by a plurality of workers. A worker determining section (140) determines a worker to perform an objective work obtained according to assisting work occurrence information acquired by an assisting work occurrence information acquiring section (110) and a work informing section (180) informs the determined worker of the objective work. The workers determining section (140) can determine the worker of the objective work appropriately based on set worker information, current worker information, the worker intension, and the like.