A method and apparatus for use with a component assembly that forms part of an enterprise and at least one processor, the processor programmed to perform at least one diagnostic process on the assembly and to at least periodically perform at least one summary process on the assembly, the method for commencing the at least one summary process and comprising the steps of specifying at least one triggering relationship between at least a first enterprise user and the assembly that is to initiate the at least one summary process, determining when the at least one triggering relationship occurs and, when the at least one triggering relationship occurs, causing the processor to perform the at least one summary process.