An information provision method for providing information to deal with an abnormality occurred in a peripheral device, comprising: notifying the abnormality to a host apparatus which controls the peripheral device, obtaining a storage location for information corresponding to the abnormality occurred in the peripheral device from a database which holds the storage location for information corresponding to the abnormality, obtaining information located in the storage location from a server, and displaying the information obtained from the server on a display terminal of the host apparatus.