A central service facility is connected via a network and a uniform service interactive platform to a multiplicity of remotely located medical diagnostic systems. The interactive platform includes a video/audio plug-in application which can be used to access a library of videos via a network. The video library is stored at the central service facility or on a local area network at the remote facility. The interactive platform of the medical diagnostic system comprises a web browser which enables the end-user to search and select a training video from the database, and a video/audio player for viewing the selected video directly from the operator's console. Depending on bandwidth availability, the video file can be downloaded to the remotely located medical diagnostic equipment prior to display or streamed in real-time.