A pick-up/drop-off management system improves the efficiency of carrying small children on a pick-up bus to a primary school or other facility. A non-contact method is used to read ID information of bus passengers, and to generate information regarding boarded passengers. When a person comes to meet a passenger, ID information of the meeting person is also read by using a non-contact method. The system is used to keep track of what passengers have boarded, and to control the meeting of passengers by others, by matching ID information for passengers and meeting persons held in memory, which can be accessed from a bus or a meeting location.